Due to the pandemic, we do not offer Exchanges, Returns, or Refunds of any kind on any PPE items on Fandes.
All sales are final—no exceptions.
We apologize in advance for any inconvenience this may cause and trust that you understand we have your health and safety in mind.
This policy prioritizes the health and safety for everyone we serve and work with. We ask that you refrain from placing orders should you not agree and accept these terms. We also encourage you to look closely at the details of what you are purchasing. For example, if you need a KN95 mask with a headband, but order a KN95 with earloops, this will not be considered a defective item.
We will work on a case by case basis to investigate damaged or lost shipments, but we provide no guarantee of replacement due to limited supply of PPE during the pandemic.